System Requirements
If your team is experiencing clinic-wide issues with the sign-in webpage, please review the following checklist.
Checklist:
- Your IT Department will need to ensure that the following link is whitelisted: http://api.keetservices.com/
- Review Operating System requirements as outlined below
Operating Systems
All Operating Systems must be the current or previous version to ensure the full functionality of the platform.
Computer (Desktop/Laptop):
|
Browser |
Operating System |
|
Chrome |
Mac OS X 10.14 or 10.15 |
|
Edge |
Windows 10 |
|
Firefox |
Mac OS X 10.14 or 10.15 |
|
Safari |
Mac OS X 10.14 or 10.15 |
Mobile:
Check your General Settings Menu on your mobile device to ensure you are on the most recent operating system for your Apple or Android devices. For in-clinic use of the QR code for patients or practitioners to complete documentation, we recommend using a 10" or larger Tablet or iPad.
|
Browser |
Operating System |
Current IOS as of 3/10/22 |
|
Chrome |
Android iOS |
11 15.3.1 |
|
Safari |
iOS |
15.3.1 |
|
Kindle |
Kindle OS |
|
Troubleshooting
If you are having trouble with QR codes scanning on your Android device, review this article for troubleshooting tips.