Logo
Submit a request
What can we help you with?

Getting Started

New to Keet? Start here

Submit a Request

Have an issue? Get in touch

Knowledge base

  • Get Started

    It's time to get started! This section will be your resource to quickly get familiar with Keet.

  • Migrating to the New Keet Platform

    This migration section will be your resource center if you are a legacy client with Keet migrating to the new platform. The migration resources will provide you with hands-on interactive training, on-demand videos, and live training registration and resources.

  • Upcoming Events & Updates

    Sign up for upcoming events, view on-demand recordings, and review our latest Release Notes

  • Patients

    Add, review, and manage your patients

  • Care Team

    Create, edit, and review Care Team users

  • Library

    Access, customize, and create education, emails, exercises, questionnaires, and templates

  • Workflows

    Engage patients with content delivered in-app or by email throughout their care, automatically.

  • Reports

    Review the report dashboards to gauge the patient experience

  • MIPS

    Achieve MIPS success with Keet

  • Outcomes

    Monitor patient Outcomes through Keet!

  • Remote Therapeutic Monitoring (RTM)

  • Account Settings

    Tips to help you set up and maintain your Keet account

  • Policies

    Review Keet's policies regarding browser and system requirements, data security, and patient privacy

Get Started

About Keet

  • Key Terms
  • What is Keet?

Live & Recorded Trainings

  • Recorded Trainings: RTM
  • Recorded Trainings: Keet Outcomes Training
  • Recorded Trainings: Admin Users
  • Recorded Training: Care Team Users

Administrative Quick Start Guides

  • Onboard Your Patients
  • Introduce Keet to your Patients
  • Customize Your Account with Content Creation
  • Keet Administrator: Getting Started with Keet
  • Keet Outcomes Quick Start Guide for Administrators
  • Account Set Up and Configurations
See all 9 articles

Care Team Quick Start Guides

  • Care Team Quick Start Guide
  • Keet Outcomes Quick Start Guide for Care Teams
  • First Time Login Activities
  • Care Team Daily Checklist
  • Use Case Training Guides
  • In-App Interactive Training Guides: Keet Use Cases
See all 7 articles

MIPS Quick Start Guides

  • MIPS Quick Start Guide
  • Succeeding in MIPS: Quick Start Guide
  • Preparing Your Organization for MIPS Participation

Migrating to the New Keet Platform

Migration Resources

  • Episode of Care Types

Upcoming Events & Updates

Release Notes

  • Questionnaire Updates 1/15/2023
  • Contact Methods Update
  • Feature Release: New Episode of Care Design and Function
  • New Feature Release: Questionnaire Version
  • New Release: Dizziness Handicap Inventory (DHI) Published for Review
  • New Feature Release: Filter Care Plan Activities by Type
See all 14 articles

Events

  • Continuing Education Webinar - Live Stream Event "The Lowdown" on Low Back Pain in the Long Distance Runner

Patients

Patient Profile

  • Create a New Patient
  • Search for a Patient
  • Edit a Patient's Profile Information
  • Send a Patient an Invitation to Keet
  • Deactivate a Patient's Profile
  • Reset a Patient's Password

Episode of Care

  • Insurance Type Field Selection
  • What is an Episode of Care?
  • Create and Edit a Patient's Episode of Care
  • Manage an Episode of Care Status
  • Adding Classifications to an Episode of Care
  • Update Supervising Provider
See all 7 articles

Care Plans

  • Add a Care Plan to an Episode of Care
  • Add Activities to a Care Plan
  • Deliver a Patient's Questionnaire using a QR code
  • Edit a Care Plan
  • Move a Care Plan to a Different Episode of Care
  • Move a Questionnaire Response Between Care Plans
See all 11 articles

Patient Messaging

  • Review and Respond to a Patient Message
  • Send a Message to a Patient

Care Team

Care Team

  • Enable NPS Detractor Emails for a Care Team Member
  • Send or Resend a Care Team Member Invite
  • Manage Care Team Members
  • Change My Password
  • Deactivate and Reactivate Care Team Members

Admin

  • Understanding Administrator Roles
  • Review Roles and Permissions

Library

Overview

  • Library Overview

Questionnaires

  • Delete a Questionnaire
  • What is a Questionnaire?
  • Supported Questionnaires
  • Create a Custom Questionnaire
  • Add Branching to Multiple Choice Questionnaire Questions
  • Edit a Custom Questionnaire
See all 9 articles

Education

  • Create Custom Education

Exercises

  • Delete a Custom Exercise
  • Edit a Custom Exercise
  • Add a Custom Exercise

Care Plan Templates

  • What is a Care Plan Template?
  • Create a Care Plan Template
  • Edit a Care Plan Template
  • Delete a Care Plan Template
  • Add a Care Plan Template to Patient's Care Plan

Email Templates

  • Manage and Edit Existing Email Templates

Workflows

Keet Global Workflows

  • Keet Global Workflows

Manage Workflows

  • Add a Workflow
  • Copy a Triggered Action
  • Enable or Disable a Triggered Action
  • Delete a Workflow

System Generated Emails

  • System Generated Emails

Reports

NPS

  • Net Promoter Score (NPS)
  • NPS Reporting Dashboard

Outcomes

  • New Keet Outcomes Dashboard v3.1
  • Keet Outcomes Dashboard Troubleshooting
  • Access your Keet Outcomes Dashboard
  • Keet Outcomes Dashboard Overview
  • Duplicate Patient Showing on the One/No-PRO List

MIPS

MIPS Learning & Resources

  • The Basic of MIPS: FAQs
  • MIPS Overview
  • MIPS Performance Categories Overview
  • MIPS Reporting Requirements and Options Overview
  • MIPS Scoring and Payment Adjustment Overview
  • Additional MIPS Resources

MIPS Participation with Keet

  • Risk Adjustment Fields
  • 2022 MIPS Quality Measure Specification Updates
  • 2021 Keet Outcomes MIPS Participation Guide
  • Applying for the COVID-19 MIPS Exemption
  • CMS Care Compare (Star Ratings)
  • Ceiling Effect with Keet Outcomes QCDR Measures
See all 14 articles

2022 MIPS Submission Hub

  • MIPS Data Review
  • Clinician Consent FAQ
  • MIPS Clinician Consent
  • 2022 MIPS Participation: HARP Account Creation
  • 2022 MIPS Participation: Confirm Participating Providers via HARP Connected Clinicians List
  • 2022 CMS-Approved Patient Reported Outcome (PRO) Measures
See all 11 articles

2021 MIPS Submission Hub

  • Final Attestation Form - MIPS 2021
  • Clinician Consent FAQ
  • MIPS Clinician Consent
  • MIPS Data Review
  • 2021 MIPS Participation: Participation Options
  • 2021 MIPS Participation: Confirm Participating Providers via HARP Connected Clinicians List
See all 8 articles

Outcomes

Outcomes Basics

  • Keet Case Classification System
  • Keet Outcome Measures
  • Outcomes with Keet is as Easy as 1, 2, 3

Remote Therapeutic Monitoring (RTM)

Overview

  • Overview of Keet's RTM Solution
  • Keet RTM Quick Start Guide
  • Access Your Keet RTM Billing Dashboard
  • RTM Billing Dashboard Overview
  • Patient Experience with RTM
  • RTM Global Workflow and its Contents
See all 8 articles

Account Settings

Application Settings

  • Contact Keet

EMR Connection

  • Clinicient: Established Connection to Keet
  • Accessing Keet through InsightGO
  • Episode of Care ID
  • Required External ID and EMR Identifiers
  • WebPT Data Feed: Account Configuration
  • WebPT Data Feed: Request to Enable
See all 9 articles

Location

  • Verify Location Information

Organization

  • Email Template: Introducing Keet to your Staff
  • Verify Organization Information

Policies

End User Service Agreement

  • End User Service Agreement

Browser and System Requirements

  • System and Operating Requirements

Security and Patient Privacy

  • Login Timeout Notification

Can't find what you're looking for?

Let us help you right now!

Submit a request

© Keet